Applicant and Tenant FAQ



How do I apply to rent a home?
Please call our office, or the agent listed in the ad, to complete the prescreening questionnaire and make an appointment to view the property you are interested in. After viewing the property you may complete the application process.  Once your application has been accepted you will be asked to pay a Rent Reservation Fee which is equal to one month's rent.  The Rent Reservation Fee will remove the property from the market and hold it for you until you move in.  On the day your lease begins your Rent Reservation Fee will convert to one month's rent.  The Rent Reservation fee becomes non-refundable 24 hours from the time the payment is received. 

Who must complete an application and what are the requirements?
All adults age 18 and over must present photo identification and complete an application. The income requirement is 3 times the monthly rent. We will check your landlord and employment references to determine your ability to pay the rent on time and to take care of the property.  We will also ask that you complete screening through, even if you don't have a pet.

How much is the application fee?
All individuals completing an application must pay a $50 non-refundable fee when submitting an application.

What do the application and reservation fees cover?
The application fee will cover the processing of credit, employment and residential history, as well as criminal history, eviction history, and whether you are a registered sex offender.   The Rent Reservation Fee payment holds the property for you until your scheduled move-in date, at which time it is applied to the first month's rent charge.

What if my application is denied?
The application fee is spent when we process the background check. The Rent Reservation Fee payment will be returned to you in full.

When will the application and reservation fees be deposited?
The application fee will be deposited as soon as processing starts. The Rent Reservation Fee payment will be deposited 24 hours after notification of an approved application and becomes non-refundable at that time. We tell any other interested parties that the property is rented and we will hold it for you until your scheduled move-in date.

How much is the security deposit?
Generally, the security deposit and the non-refundable administrative fee of $200.00 total to one month's rent. From time to time, some owners may offer special promotions to help lease their property more quickly. The security deposit is paid when you move in and must be paid by certified funds (cashier's check or money order). The $200.00 non-refundable administrative fee helps to offset the costs of preparing the move-in package and conducting the "move-in" and "move-out" inspections.

Are there any pet fees?
The pet addendum and any related deposit or fee are negotiated on a case by case basis but usually start at $300 per animal. The pet deposit is fully refundable as long as your pet doesn't damage the property.  Our pet addendum requires that the Resident have the property professionally treated for fleas and the carpet professionally cleaned once they move out.  Your pet or service/emotional support animal must be screened through

What will I owe at move in?
The security deposit and pet fees are due at move in.  Your Rent Reservation Fee is applied to your first month's rent. If you move in during the middle of a month your rent will be prorated and any credit will be applied to your second month's rent charge.

What are the standard lease periods?
Typically, our leases are for a period of 12 months. 

When is the rent due?
Rent is due on the first of each month. A 10% late fee is assessed if we have not received your rent by the 5th day of the month.

What are the penalties for early termination of a lease?
Most of our landlords offer an early termination option.  If your lease offers the early termination option and you decide to move out prior to the end of the lease term then you will be required to give us 60 days written notice, pay rent through that 60 day notice period, pay a penalty, and leave the property in a clean and "rent-ready" condition. The early termination fee is equal to one month's rent. If your lease does not offer an early termination option you are responsible for the rent through the lease term, or until a new tenant starts paying rent, whichever happens first.

How do I make an appointment?
If you would like to see one of our listings, please call us at 912-399-9881 or email us at  Our office hours are Monday through Friday, 8:30 - 5:00.